Frequently Asked Questions

No, Beepaths is designed exclusively for museums and cultural centers. Only authorized and responsible entities within these establishments can create and manage official audio guides through our platform. This ensures that the content is authentic and of high quality, and that the integrity of the information provided to visitors is maintained.

To start using Beepaths, follow these simple steps:

1. Register on our website: Access our platform and select the plan that best suits your needs.
2. Complete the form: Provide the necessary information about your museum and upload the corresponding plans.
3. Data verification: Once the information is verified, you will receive access to start creating your digital audio guide.

With Beepaths, you can easily and efficiently transform your visitors’ experience.

You can upgrade your subscription plan from your admin panel at any time. Our team is available to help you with the process.

No, the SMART and GO plans do not allow integration with other applications. However, our Premium plan offers API integration, allowing you to connect Beepaths with other tools and platforms to expand its functionality.

Beepaths supports a wide variety of multimedia content to deliver engaging and interactive experiences in museums and cultural centers. Some of the types of content you can include are:

• Audio: narratives, interviews, music or sound effects that complement the visitor experience.
• Video: explanatory videos, interviews with experts, or historical reenactments that enrich the understanding of art or culture.
• High-resolution images: detailed photos of artworks, exhibited objects, or architectural spaces.
• Infographics and interactive graphics: visual elements that present information in a clear and attractive way, facilitating the understanding of complex concepts.
• Interactive text: descriptions, artist biographies, or additional information that can be easily accessed from mobile devices.
• Augmented Reality (AR): interactive experiences that overlay digital information onto the real environment, allowing visitors to explore in a more immersive way.

Beepaths’ flexibility allows these contents to be adapted to the specific needs of each museum or cultural center, ensuring a unique and memorable visitor experience.

Our app is available in up to 10 languages, and the museum can offer its content in as many languages ​​as it wishes. This allows you to personalize the visitor experience to meet the linguistic needs of your international audience.

Languages:

Spanish, Catalan, Galician, Basque, English, French, Italian, German, Portuguese, Chinese

It’s a unique app that brings together the official audio guides of multiple museums and cultural centers. This means visitors can access exclusive content from different institutions all from a single app, without needing to download individual applications.

Although the museums share the same mobile application, each one has its own space within it, managing its content independently from its personalized platform.

The Beepaths team will provide you with digital signage for downloading the app with QR code, which will help you inform visitors about how to access the audio guide.

Additionally, you can promote it through social media posts and on the museum’s website.

These strategies will allow you to reach a wider audience and increase the visibility of your audio guide.

Absolutely not, on the contrary, it is extremely simple.

Our platform is designed to be easy to use and set up. It requires no advanced technical knowledge or additional hardware, making it easy to implement in any museum or cultural center.

You just need to have the content and images to share.

No, the data transmitted by the application is completely anonymous. When a user accesses the app, they are assigned a code that serves to identify them and collect data about their movements.

Under no circumstances is information collected without the user’s prior authorization.

Yes, absolutely. Beepaths is designed to guarantee the privacy and security of users and data. The implementation incorporates security and encryption measures to protect sensitive information.

We operate under the highest standards, holding ISO 9001 and ISO 27001 certifications and complying with the National Security Scheme (ENS).

Beepaths is based on Everpaths technology, which is a comprehensive platform for content management, location and guidance indoors and outdoors.

By using this technology, museums and cultural centers can offer interactive and personalized experiences to their visitors, without the need for additional complex hardware.

There’s no limit to the number of buildings or spaces you can manage with Beepaths. Our platform is designed to be scalable, allowing you to create and manage digital audio guides for multiple spaces without restrictions.

You can customize your audio guide content by adding text, images, audio, and video. Our platform allows you to create custom routes and adjust the content to suit your needs.

The setup time for an audio guide on Beepaths depends on the size of the museum and the amount of content you want to include. However, our platform is designed to be user-friendly and intuitive, making the process easy. You can start creating your digital audio guide in a matter of hours and then customize it to suit your needs.

Yes, Beepaths is compatible with mobile devices. Visitors can access the audio guides from their smartphones or tablets, on both iOS and Android. We also offer a web application, meaning users can enjoy your museum’s audio guide without needing to download an app. This provides a flexible and accessible experience for all visitors.

We offer different plans with varying prices depending on the needs of your museum.

You can choose between the SMART plan, which allows monetization of the audio guide, the GO plan which offers a web app, and the Premium plan, which includes additional features.

Each plan is designed to adapt to the specific needs of your institution, from basic audio guide creation to advanced integration and detailed analysis.

The SMART and GO plans allow up to 3 users.

Both the SMART and GO plans offer information on the number of audio guides purchased, most viewed content, most visited routes, and soon more data.

Furthermore, the Premium plan includes location services, which allows us to have more detailed statistics that include statistical analysis functionalities, heat maps, mobility patterns, among others.

Of course! To include location and navigation functionality in the shared Beepaths app, you’ll need to purchase the premium plan. This plan not only allows you to use advanced location technologies but also offers additional tools for analyzing visitor behavior.

The accuracy of Everpaths can vary depending on the technology used, the number of beacons and nodes, and the system configuration. In some cases, centimeter-level accuracy can be achieved, while in others, accuracy may be only a few meters.

When a user uses the app, whether the shared or personalized version, it detects their location in real time. The user selects their destination within the museum or cultural center, and the system automatically calculates the most efficient route based on various factors, including the user’s mobility profile.

Guiding instructions can be provided through various means:

• Written: Clear written directions on how to get to the destination.
• Visible: Interactive maps that show the route on screen.
• Audible: Voice prompts to facilitate movement.

Furthermore, this system can be adapted to the specific needs of the space and the visitors, guaranteeing a personalized and efficient experience.

Yes, on our platform you can access video tutorials that will guide you step by step to get the most out of Beepaths. These resources will help you become familiar with all the features and answer any questions you may have about how to use the platform effectively.

Beepaths was developed by ITSOFT, a software development company. We have over 20 years of experience developing our own customized technological solutions for our clients.